Friday, June 27, 2008
Olan Mills....NOT a FAN!!!
well here is my horrendous story about Olan mills. I got suckered into doing their "featured packaged" while in K-mart last weekend...So I went ahead and signed up on there super special to take pictures of my kids. I thought to myself that it has been awhile and I normally like them to be outdoors but had time to kill and I thought that I would send out cute 4th of July photo/cards to the grandparents. Well it all sounds great and dandy until I got the day started and about had a breakdown 3 times before I had even got there. So when we got there all stressed out and curled hair was no longer curled due to brother smothering her w/ her blanket, lunch half down there shirts and my poor baby drooling on him self....teething. The lady sat us down and we got started. She walked us into the room where we were to take photo's, kid you not it was no bigger than 10x10 and many props to help out. First thing she turned to me and asked well do you have anything in mind....I'm thinking to myself...isn't this why I'm paying you?? Doesn't she have the photography experience?? I know that I don't!! I quickly looked down and saw a cute step stool and said lets try that one..?? She looks at me and said ok arrange them how you want them. So I proceed to do so and placed my girls on the two steps and mason standing behind and Titan sitting in front as she is taking the poses, she sneaks in "this first pose will be your featured pose." I heard it in the back ground and then asked to change a few things up and she said it was now her turn to pick and started doing a few cute poses w/ the kids. I really liked what she was doing and asked if these poses could used for my featured package and she told me NO! Sorry it's only the first...this was the companies policy. I let her know that this makes me NEVER want to come back to Olan Mills again. She then told me she was out of frames so I guessed that meant we were done after two different settings...??!! I asked if this was digital, and she said yes but I wasn't satisfied with what she had done? Out of frames, my butt!! Erase some more and do a few more shots LADY! I then began to get a little frustrated with the whole situation and told her later that I was not happy how she used all the props and worked extra hard to make these photo's look great! She said that's how we get you people to get in here! We give you the first pose so then the kids have warmed up and we can work w/ them better and then you can spend more then the $15. and we get your business. I let her know that I really was NOT OK WITH THIS!!! I seemed to get a little Sassy right back at her and I told her I was not here to spend $50,$60 or $100's of dollars...Plus I had all ready spent money on outfits for our family beach shots that we were doing in a few weeks. She told me oh...you just missed our beach event! Oh... No lady, I don't do indoor beach shoots...I had hired a photographer to come down from Phoenix to take them for us and they will by far be better then any indoor pail and sand toy she had! Right Bri?? all in all after she kept saying I know, I know mam I take care of you, She tryed to act all sypathetic with me and said that she couldn't imagine what it would take to raise 4 young kids like mine. I told her that things were tight and I wasn't planing on spending very much more. I asked her what a sheet(8x10, or two 5x7's) would cost and she would never answer me. A little annoying for sure! After my kids had had enough...Ryya screaming wanting a snack that I didn't pack then biting baby Titan's finger and leaving bite marks and him crying out of pain. I then thumped Ryya's mouth and put her in a close corner. Chloe wanting to sit on my lab w/ titan and mason trying to help, taking Chloe for a potty run...I just wanted to leave! I had had enough to say the least! As for the offer, she told me for a 12 sheet package it worked out to be $215. I said...ahh NO! Then she told me I could have the two 10x13 enhancements photo's for $69 each and she could give me two for free...I turned and said NO! I could tell she really wanted me so buy something and don't get me wrong they were pretty cute because she knew what she was doing and had done touch ups and zoomed in and they looked great! Then she offered the four kids individuals in 8x10 for $45. each I still said "NO". To make a long story short I got four 8x10 (enhancements) for a great price of 12.5o each and she had started out trying to get me to pay $45.00 each??? What was she thinking...I really felt like I was at a car dealership getting raked over the coles and thrown back out again. We soon left the store and came home and I put them all to bed and napped myself! MORAL:NEVER, NEVER TAKE 4 CHILDREN TO DO PHOTOS ALONE! :)
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19 comments:
April once again I applaud you! i would never had attempted that with two! I am always in need for an extra hand. Rhett and Kesley together sometimes can be quite the battle! Don't worry though... you are such a great mom and you are so patient thats why you tried it. you deserve a huge crown on your head! I am talking a huge crown so big that you can't hold your head up! You are super mommy! Cory is always trying to get me to travel on my own and fly with the kids places and he will meet me and my answer is every time Hell no! I need the extra hands. The only way i am traveling is of my mom or sister come with me. Thats why I still can't believe that you drove to Utah by yourself with 4 kids.!!
You really do amaze me!!
Sorry about your bad experience. I never do places like that either. Always Always hire a photographer that does just what you want!!!
April, Thanks for sharing. People need to know about these predatory business practices. Tami and I usually find a friend to take photos. Sometimes we go to Walmart if the deal is really good (like less than $10). I hope finances get better for you guys. We talk about ideas for saving money if it helps. Love, Sterling.
What a nightmare!
I am sooo sorry.
Good for you to get the 12.50 price! You will have to post the final pics.
:) I'm smiling because I feel your pain!:)....still smiling!
I have so been there. One time I took Levi & Brycie for pictures and Levi ended up with a fever! Not fun at all! I hate going to get pictures taken. But hey Wyatt's wife Lori takes REALLY good pictures. Maybe you could get her sometime. Only they live in Queen Creek. We need to have her do our family pictures soon. Sorry you had a rotton time.
so feel your pain! will never ever ever take my kids for pics alone again! NIGHTMARE!! Your beach ones will be fabulous!
you crack me up! i don't take crap from people either and i know it embarrasses my family sometimes. i figure if you're paying someone to render services, they better dang, well do it right!
dont worry baby! we will kick the olan mills butts all over town! and for you...it only cost a million dollar...mahalo:)
love u sassy hot mama-thats MY GIRL!
Oh April, I am so sorry to hear what a day this was for you. I am the worst when it comes to going in and getting photo's of my kids. Mainly for the same reasons, before we even leave the house my day has already become a diseaster: With fighting to get hair done, keep their clothes clean, and some how keep smiles on all their faces. Yeah I have never mananged it yet. I always end up regretting the day because I end up yelling and mad and everyone is crying. Glad you were able to get them for a lot cheaper!!!! Way to GO!
Wow...I am exhausted just reading about it! Surely you kept your cool though, like always...
I did the Olan MIlls thing a few times myself, and usually I am a big ball of sweat by the time I leave and they for sure overcharge us always...
For sure post those pics though b/c they will be well worth the story!
Good for you for standing up for yourself! No one to mess with!
What a nightmare! Good for you for holding your own! Hope you guys are having fun in Cali!
what a frustrating experience..i really liked reading your post though and im very glad that you worked that sales lady!! you'll need to teach me a few things. hope all is well with your family, take care!!!
OK...good to know. I'm NOT going to Olan Mills!!! what a pain! sounds like a nightmare! Don't you just love it when you are going through something at the store or where ever and your kids give you fits too? It's like they know or something....and like to add just a little more spice to the experience. :)
Wow... sounds like you had quite the day. I applaud you for taking four kids to get pictures by yourself. I think its hilarious that you gave them a hard time about the prices. I would have done the same thing. You go girl!
That stresses me out just reading about it!! Show us the pics, we want to see them!! Sorry it was such a rough day. I bet your beach pics will be fabulous...what are you guys going to wear?
Ok I will post the pic's when I get them done! We are wearing white and khaki and the girls in white dresses. I know it will be such a better experience and to have one of my best friends to take the pic's she is amazing in more then one way! Love you all for the love support and thanks again for all your kind words!
Haha..you have 17 comments which is proof that getting pictures taken is universally a torture chamber for mothers! I have been swindled the same way at Kmart! Did I mention that I hate that store? I'm not a name brand freak or anything and I don't pride myself on where I shop but every time I go there I have a weird experience with bad customer service. Whatever! Good Job anyway! At least the pics turned out to be super cute!
i changed my address to garretts5.blogspot.com
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